Smart Recruiters incident

Users cannot access candidate profile

Minor Resolved View vendor source →

Smart Recruiters experienced a minor incident on April 4, 2024 affecting Recruiter Apps, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Apr 04, 2024, 08:47 PM UTC
Resolved
Apr 04, 2024, 09:33 PM UTC
Duration
45m
Detected by Pingoru
Apr 04, 2024, 08:47 PM UTC

Affected components

Recruiter Apps

Update timeline

  1. investigating Apr 04, 2024, 08:47 PM UTC

    We are seeing an issue accessing candidate profiles. Our teams are actively investigating it - sorry for the inconvenience.

  2. monitoring Apr 04, 2024, 09:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 04, 2024, 09:33 PM UTC

    This incident has been resolved.