Smart Recruiters incident

Communities Campaign editing error

Major Resolved View vendor source →

Smart Recruiters experienced a major incident on August 28, 2024 affecting Customer API, lasting 3h 37m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2024, 07:36 AM UTC
Resolved
Aug 28, 2024, 11:14 AM UTC
Duration
3h 37m
Detected by Pingoru
Aug 28, 2024, 07:36 AM UTC

Affected components

Customer API

Update timeline

  1. investigating Aug 28, 2024, 07:36 AM UTC

    Error message populating when editing Campaigns

  2. identified Aug 28, 2024, 10:00 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 28, 2024, 10:00 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 28, 2024, 01:43 PM UTC

    This incident has been resolved.