SmartPass experienced a major incident on November 18, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Nov 18, 2025, 11:50 AM UTC
Type: Incident Duration: 2 hours and 54 minutes Affected Components: iOS App, Website Nov 18, 11:50:00 GMT+0 - Investigating - SmartPass is currently unavailable due to an incident at Cloudflare, one of our upstream infrastructure providers. Nov 18, 14:44:17 GMT+0 - Resolved - This incident has been resolved.