SmartPass experienced a major incident on February 3, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Feb 03, 2026, 06:37 PM UTC
Type: Incident Duration: 2 hours and 52 minutes Affected Components: Website Feb 3, 18:37:46 GMT+0 - Investigating - We are currently investigating this incident. Feb 3, 18:46:28 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Feb 3, 21:30:01 GMT+0 - Resolved - This incident has been resolved. Our upstream provider has resolved the issue.