SmartPass incident

SmartPass unavailable

Major Resolved

SmartPass experienced a major incident on June 22, 2026 affecting Website and iOS App, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2026, 11:44 AM UTC
Resolved
Jun 22, 2026, 11:50 AM UTC
Duration
6m
Detected by Pingoru
Jun 22, 2026, 11:44 AM UTC

Affected components

WebsiteiOS App

Update timeline

  1. monitoring Jun 22, 2026, 11:44 AM UTC

    We have identified an issue with our Redis cache, which resulted in errors in live updates, hall pass creation, and login. We have applied a fix and are monitoring as systems come back online.

  2. resolved Jun 22, 2026, 11:50 AM UTC

    This incident has been resolved.