SmartPass experienced a major incident on June 22, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jun 22, 2026, 11:44 AM UTC
Type: Incident Duration: 7 minutes Affected Components: iOS App, Website Jun 22, 11:44:16 GMT+0 - Monitoring - We have identified an issue with our Redis cache, which resulted in errors in live updates, hall pass creation, and login. We have applied a fix and are monitoring as systems come back online. Jun 22, 11:50:54 GMT+0 - Resolved - This incident has been resolved.