SmartPass incident

Some customers are unable to end a hall pass

Minor Resolved View vendor source →

SmartPass experienced a minor incident on January 28, 2025, lasting 1h 31m. The incident has been resolved; the full update timeline is below.

Started
Jan 28, 2025, 08:47 PM UTC
Resolved
Jan 28, 2025, 10:18 PM UTC
Duration
1h 31m
Detected by Pingoru
Jan 28, 2025, 08:47 PM UTC

Update timeline

  1. investigating Jan 28, 2025, 08:47 PM UTC

    During this time some customers were not able to end hall passes. .

  2. resolved Jan 28, 2025, 10:18 PM UTC

    This incident has been resolved. Customers are now able to end hall passes..