SmartPass incident

Degraded performance on Hall Monitor

Minor Resolved View vendor source →

SmartPass experienced a minor incident on February 3, 2025, lasting 6h 33m. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2025, 04:29 PM UTC
Resolved
Feb 03, 2025, 11:03 PM UTC
Duration
6h 33m
Detected by Pingoru
Feb 03, 2025, 04:29 PM UTC

Update timeline

  1. investigating Feb 03, 2025, 04:29 PM UTC

    We have received multiple reports of degraded performance (lagging, freezing) on the Hall Monitor page. We are investigating these issues..

  2. monitoring Feb 03, 2025, 08:49 PM UTC

    We implemented a fix and are currently monitoring the result. Please reach out to Support if you experience further issues after refreshing the page..

  3. resolved Feb 03, 2025, 11:03 PM UTC

    This incident has been resolved..