SmartPass incident

Degraded performance on Kiosk Mode

Minor Resolved View vendor source →

SmartPass experienced a minor incident on February 4, 2025, lasting 3h 35m. The incident has been resolved; the full update timeline is below.

Started
Feb 04, 2025, 01:30 PM UTC
Resolved
Feb 04, 2025, 05:05 PM UTC
Duration
3h 35m
Detected by Pingoru
Feb 04, 2025, 01:30 PM UTC

Update timeline

  1. investigating Feb 04, 2025, 01:30 PM UTC

    We're investigating reports of users unable to create passes in kiosk mode..

  2. monitoring Feb 04, 2025, 04:53 PM UTC

    We implemented a fix and are currently monitoring the result. Please make sure to refresh your browser to get the latest fixes..

  3. resolved Feb 04, 2025, 05:05 PM UTC

    This incident has been resolved..