SmartPass experienced a major incident on November 18, 2025, lasting 2h 54m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Nov 18, 2025, 11:50 AM UTC
SmartPass is currently unavailable due to an incident at Cloudflare, one of our upstream infrastructure providers..
- resolved Nov 18, 2025, 02:44 PM UTC
This incident has been resolved..