SmartPass incident

Errors when creating passes

Minor Resolved View vendor source →

SmartPass experienced a minor incident on January 8, 2026, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Jan 08, 2026, 07:30 PM UTC
Resolved
Jan 08, 2026, 08:45 PM UTC
Duration
1h 15m
Detected by Pingoru
Jan 08, 2026, 07:30 PM UTC

Update timeline

  1. investigating Jan 08, 2026, 07:30 PM UTC

    We are currently investigating this incident..

  2. identified Jan 08, 2026, 07:42 PM UTC

    We are continuing to work on a fix for this incident..

  3. monitoring Jan 08, 2026, 08:31 PM UTC

    We implemented a fix and are currently monitoring the result. Scheduled passes may not trigger on time..

  4. resolved Jan 08, 2026, 08:45 PM UTC

    This incident has been resolved..