SmartPass experienced a major incident on February 3, 2026, lasting 2h 52m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Feb 03, 2026, 06:37 PM UTC
We are currently investigating this incident..
- monitoring Feb 03, 2026, 06:46 PM UTC
We implemented a fix and are currently monitoring the result..
- resolved Feb 03, 2026, 09:30 PM UTC
This incident has been resolved. Our upstream provider has resolved the issue..