Smartcar incident

Smartcar API: Increase in token exchange errors

Minor Resolved View vendor source →

Smartcar experienced a minor incident on September 2, 2025 affecting Smartcar Webhooks and API, lasting 1h 41m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2025, 04:08 PM UTC
Resolved
Sep 02, 2025, 05:49 PM UTC
Duration
1h 41m
Detected by Pingoru
Sep 02, 2025, 04:08 PM UTC

Affected components

Smartcar Webhooks and API

Update timeline

  1. investigating Sep 02, 2025, 04:08 PM UTC

    We are currently investigating an issue related to invalid grant errors on token refresh exchanges.

  2. monitoring Sep 02, 2025, 04:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 02, 2025, 05:49 PM UTC

    This incident has been resolved.