smapOne incident

smapOne WebApp is unavailable

Major Resolved View vendor source →

smapOne experienced a major incident on July 30, 2024 affecting smapOne Web App, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2024, 11:57 AM UTC
Resolved
Jul 30, 2024, 12:03 PM UTC
Duration
6m
Detected by Pingoru
Jul 30, 2024, 11:57 AM UTC

Affected components

smapOne Web App

Update timeline

  1. investigating Jul 30, 2024, 11:57 AM UTC

    The smapOne webapp has an outage. We are working on the solution and we will inform you here as soon as it is fully available again.

  2. resolved Jul 30, 2024, 12:03 PM UTC

    This incident has been resolved.

  3. postmortem Jul 31, 2024, 07:20 AM UTC

    This incident was caused by the networking errors at Microsoft. Our WebApp was running but not reachable from everywhere.