smapOne experienced a notice incident on October 24, 2024 affecting smapOne Platform, lasting 54m. The incident has been resolved; the full update timeline is below.
Affected components
smapOne Platform
Update timeline
- identified Oct 24, 2024, 09:10 AM UTC
We’ve detected an issue for users who registered themselves during the past 23 hours via 3rd party login, meaning using Microsoft login with Entra ID. These users are not able to login currently via Microsoft. All other users registered by 23.10.2024, 11 a.m. and earlier are not affected by this incident. We’re currently working on a fix and are kindly asking for a short amount of patience. We’ll keep you updated.
- resolved Oct 24, 2024, 10:04 AM UTC
The issue has been resolved. Everyone can log in again.