smapOne experienced a major incident on January 24, 2025 affecting smapOne Platform, lasting 4h 49m. The incident has been resolved; the full update timeline is below.
Affected components
smapOne Platform
Update timeline
- investigating Jan 24, 2025, 10:47 AM UTC
There are currently various malfunctions such as unreachable pages. We are looking for the cause and are trying to find a quick solution.
- resolved Jan 24, 2025, 03:36 PM UTC
The system has been stable for several hours. The case is closed. We have been following the reports over the last few hours. We suspect external reasons for the few cases of malfunction in the morning.