smapOne incident

Problem downloading multiple pdf reports via data access link

Minor Resolved View vendor source →

smapOne experienced a minor incident on February 7, 2025 affecting smapOne Platform, lasting 1h 58m. The incident has been resolved; the full update timeline is below.

Started
Feb 07, 2025, 01:16 PM UTC
Resolved
Feb 07, 2025, 03:15 PM UTC
Duration
1h 58m
Detected by Pingoru
Feb 07, 2025, 01:16 PM UTC

Affected components

smapOne Platform

Update timeline

  1. identified Feb 07, 2025, 01:16 PM UTC

    Who is affected? Everyone who uses external data access links to download of multiple pdf reports for a smap version. Workaround: The Creator of the smap can still download all reports. With the external data access link, each pdf can still be downloaded individually via the detailpage of a data record. We are in the process of solving it as quickly as possible

  2. resolved Feb 07, 2025, 03:15 PM UTC

    This incident has been resolved.