smapOne experienced a major incident on May 8, 2025 affecting smapOne Platform, lasting 37m. The incident has been resolved; the full update timeline is below.
Affected components
smapOne Platform
Update timeline
- investigating May 08, 2025, 07:51 AM UTC
We are experiencing a peak load that is making our systems slow. We are currently looking for the source and working on a solution.
- monitoring May 08, 2025, 08:20 AM UTC
We have found the source that has slowed down our systems. We were able to stabilize the platform. We are continuing to monitor the behavior and the stability.
- resolved May 08, 2025, 08:29 AM UTC
This incident has been resolved.