Skytap experienced a major incident on June 17, 2026 affecting Portal (cloud.skytap.com), lasting 36m. The incident has been resolved; the full update timeline is below.
Affected components
Portal (cloud.skytap.com)
Update timeline
- identified Jun 17, 2026, 02:47 PM UTC
We have determined that the Kyndryl Cloud Uplift Website and API (cloud.skytap.com) is experiencing user creation failures. We are currently investigating this issue with the highest priority. We will provide an update within one hour.
- resolved Jun 17, 2026, 03:23 PM UTC
This issue has been resolved, and the Kyndryl Cloud Uplift Portal Website and API (cloud.skytap.com) should be able to successfully create users.