Skytap experienced a minor incident on July 11, 2025 affecting Portal (cloud.skytap.com), lasting 8h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Portal (cloud.skytap.com)
Update timeline
- identified Jul 11, 2025, 02:59 PM UTC
We have determined that the Skytap Portal Website (cloud.skytap.com) is experiencing some performance issues. We are currently investigating this issue. We will provide an update within one hour.
- identified Jul 11, 2025, 03:20 PM UTC
We have determined that the Skytap Portal Website (cloud.skytap.com) is experiencing page load failures or slow page loads. We are currently investigating this issue.
- resolved Jul 11, 2025, 11:52 PM UTC
This issue has been resolved, and the Skytap Portal Website (cloud.skytap.com) should be available again to all users.