Skydio Cloud incident

Users removed from a Skydio Cloud account are unable to be re-added

Minor Resolved View vendor source →

Skydio Cloud experienced a minor incident on September 19, 2024 affecting Login / Authentication, lasting 3h 39m. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2024, 06:01 PM UTC
Resolved
Sep 19, 2024, 09:40 PM UTC
Duration
3h 39m
Detected by Pingoru
Sep 19, 2024, 06:01 PM UTC

Affected components

Login / Authentication

Update timeline

  1. identified Sep 19, 2024, 06:01 PM UTC

    This issue has been identified and and a fix is being implemented.

  2. monitoring Sep 19, 2024, 06:38 PM UTC

    A fix has been implemented and we are monitoring status.

  3. monitoring Sep 19, 2024, 07:42 PM UTC

    We are continuing to monitor status and will update when incident is resolved.

  4. resolved Sep 19, 2024, 09:40 PM UTC

    This incident has been resolved and all functionality is back to normal.