Skydio Cloud incident

Customers accessing a ReadyLink stream on a mobile device (iPhone/Android) may be unable to change between views

Minor Resolved View vendor source →

Skydio Cloud experienced a minor incident on December 19, 2024 affecting Skydio Streaming, lasting 3h 40m. The incident has been resolved; the full update timeline is below.

Started
Dec 19, 2024, 12:22 AM UTC
Resolved
Dec 19, 2024, 04:02 AM UTC
Duration
3h 40m
Detected by Pingoru
Dec 19, 2024, 12:22 AM UTC

Affected components

Skydio Streaming

Update timeline

  1. investigating Dec 19, 2024, 12:22 AM UTC

    We are currently investigating this issue.

  2. identified Dec 19, 2024, 01:02 AM UTC

    We've identified the root issue and have a fix that we are in progress of testing. We expect to resolve the issue within the next hour.

  3. resolved Dec 19, 2024, 04:02 AM UTC

    We have pushed a fix that has corrected the issue. We apologize for anyone affected by the bug, and we appreciate your patience.