Skydio Cloud incident

Customers may be unable to update their device software due to a 'Battery is too low for update' error

Minor Resolved View vendor source →

Skydio Cloud experienced a minor incident on January 16, 2025 affecting Fleet Management, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Jan 16, 2025, 06:52 PM UTC
Resolved
Jan 16, 2025, 08:04 PM UTC
Duration
1h 11m
Detected by Pingoru
Jan 16, 2025, 06:52 PM UTC

Affected components

Fleet Management

Update timeline

  1. identified Jan 16, 2025, 06:52 PM UTC

    The issue has been identified and a fix is being implemented

  2. monitoring Jan 16, 2025, 07:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 16, 2025, 08:04 PM UTC

    This incident has been resolved.