Skydio Cloud incident

Markers do not display for remote pilots using Dispatch Maps in organizations with sites configured

Minor Resolved View vendor source →

Skydio Cloud experienced a minor incident on April 8, 2025, lasting 5h 10m. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2025, 07:49 PM UTC
Resolved
Apr 09, 2025, 01:00 AM UTC
Duration
5h 10m
Detected by Pingoru
Apr 08, 2025, 07:49 PM UTC

Update timeline

  1. identified Apr 08, 2025, 07:49 PM UTC

    This issue has been identified and a fix is being implemented. As an alternative, pilots can continue to use the Remote Flight Deck workflow to respond to markers. For sites configured with geofences, these may not be visible but will still be active.

  2. resolved Apr 09, 2025, 06:13 PM UTC

    This incident has been resolved. Markers are now visible in dispatch maps.