Skydio Cloud incident

"Error checking for update" when updating a drone from a controller

Minor Resolved View vendor source →

Skydio Cloud experienced a minor incident on June 27, 2025 affecting Login / Authentication and Skydio Streaming and 1 more component, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Jun 27, 2025, 06:06 PM UTC
Resolved
Jun 27, 2025, 07:03 PM UTC
Duration
56m
Detected by Pingoru
Jun 27, 2025, 06:06 PM UTC

Affected components

Login / AuthenticationSkydio StreamingFleet ManagementMediaController and Mobile AppsIntegrations and APIs

Update timeline

  1. identified Jun 27, 2025, 06:06 PM UTC

    The issue has been identified and a fix is being validated. As a workaround users can attempt a Cloud update using cloud.skydio.com. To do so log into Skydio Cloud, Navigate to the Settings, select on devices, then select on the vehicle you are trying to update. After selecting this vehicle open up its Settings menu and select "Update Software"

  2. resolved Jun 27, 2025, 07:03 PM UTC

    This incident has been resolved.