Skydio Cloud incident

Skydio External Radio status will flicker between "Online" and "Offline"

Minor Resolved View vendor source →

Skydio Cloud experienced a minor incident on August 5, 2025 affecting Login / Authentication and Skydio Streaming and 1 more component, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2025, 11:45 PM UTC
Resolved
Aug 06, 2025, 12:04 AM UTC
Duration
18m
Detected by Pingoru
Aug 05, 2025, 11:45 PM UTC

Affected components

Login / AuthenticationSkydio StreamingFleet ManagementMediaController and Mobile AppsIntegrations and APIs

Update timeline

  1. identified Aug 05, 2025, 11:45 PM UTC

    On the Skydio Cloud we have identified an issue where External Radios connectivity status will intermittently change between "Online" and "Offline". This issue is impacting the user interface only and does not impact the connectivity of external radios. We are investigating this issue currently and will report more findings and progress towards a resolution.

  2. monitoring Aug 06, 2025, 12:03 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 06, 2025, 12:04 AM UTC

    This incident has been resolved.