Skydio Cloud incident

Some automated alerts, map markers updates, and image thumbnails delayed or missing

Minor Resolved View vendor source →

Skydio Cloud experienced a minor incident on September 11, 2025 affecting Media and Integrations and APIs, lasting 3h 25m. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2025, 02:12 AM UTC
Resolved
Sep 11, 2025, 05:37 AM UTC
Duration
3h 25m
Detected by Pingoru
Sep 11, 2025, 02:12 AM UTC

Affected components

MediaIntegrations and APIs

Update timeline

  1. monitoring Sep 11, 2025, 02:12 AM UTC

    On September 10th, from 5:51PM to 6:27PM PST, a database issue on a Skydio server caused some automated alerts to be delayed or missing, some post-processing workflows to be delayed causing missing image thumbnails, and some map markers to stop updating. The incident was resolved after 36 minutes, and recovery efforts are underway to reprocess data that was missed during the incident

  2. resolved Sep 11, 2025, 05:37 AM UTC

    This incident has been resolved.