Skydio Cloud incident

Drone responses from Dispatch map are not using Pathfinder

Minor Resolved View vendor source →

Skydio Cloud experienced a minor incident on October 1, 2025 affecting Login / Authentication and Skydio Streaming and 1 more component, lasting 6h 19m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2025, 10:33 PM UTC
Resolved
Oct 02, 2025, 04:52 AM UTC
Duration
6h 19m
Detected by Pingoru
Oct 01, 2025, 10:33 PM UTC

Affected components

Login / AuthenticationSkydio StreamingFleet ManagementMediaController and Mobile AppsIntegrations and APIs

Update timeline

  1. identified Oct 01, 2025, 10:33 PM UTC

    We’ve discovered an issue where the vehicle does not use Pathfinder when initiated from the dispatch map. When responding to a marker from the dispatch map, the vehicle defaults to an “up and over” path instead of using Pathfinder. The workaround is to enter Remote Flight Deck and select “Respond here” from within Remote Flight Deck. Skydio is implementing a fix for this issue.

  2. monitoring Oct 01, 2025, 11:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 02, 2025, 04:52 AM UTC

    This incident has been resolved.