Skydio Cloud incident

Organization-wide ReadyLinks with a PIN failing to load

Major Resolved View vendor source →

Skydio Cloud experienced a major incident on October 4, 2025 affecting Skydio Streaming, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Oct 04, 2025, 07:01 PM UTC
Resolved
Oct 04, 2025, 07:25 PM UTC
Duration
23m
Detected by Pingoru
Oct 04, 2025, 07:01 PM UTC

Affected components

Skydio Streaming

Update timeline

  1. identified Oct 04, 2025, 07:01 PM UTC

    Any organization-wide ReadyLink that required a PIN would fail to load with "Invalid ReadyLink". Viewing the stream via the QR code was unaffected. The team is verifying and deploying a fix.

  2. monitoring Oct 04, 2025, 07:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 04, 2025, 07:25 PM UTC

    This incident has been resolved.