Skydio Cloud incident

Degraded Streaming and Loss of Color Video Feed on Return to Dock

Minor Resolved View vendor source →

Skydio Cloud experienced a minor incident on July 13, 2026 affecting Skydio Streaming, lasting 7h 27m. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2026, 08:37 PM UTC
Resolved
Jul 14, 2026, 04:04 AM UTC
Duration
7h 27m
Detected by Pingoru
Jul 13, 2026, 08:37 PM UTC

Affected components

Skydio Streaming

Update timeline

  1. identified Jul 13, 2026, 08:37 PM UTC

    While streaming, Skydio Cloud users might experience lower than usual video quality. We have identified the root cause of this issue and are working on a fix.

  2. identified Jul 14, 2026, 12:40 AM UTC

    In addition to intermittent quality issues, we've identified an issue where the color video feed may become unavailable upon returning to a dock. We are currently investigating this issue and expect to provide an update later today.

  3. monitoring Jul 14, 2026, 01:46 AM UTC

    We have implemented a fix and expect to see improvements over the next few hours. We will continue to monitor the situation until the issue is fully resolved.

  4. resolved Jul 14, 2026, 04:04 AM UTC

    This incident has been resolved.