Skydio Cloud incident
Customers using T-Mobile may be experiencing degraded performance.
Skydio Cloud experienced a minor incident on July 27, 2026 affecting Skydio Streaming and Controller and Mobile Apps, lasting 5h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 27, 2026, 11:49 PM UTC
T-Mobile is currently experiencing an outage that impacts a significant amount of their network which impacts Skydio customers using T-Mobile SIMs in their drone or controller. We are reaching out to T-Mobile to get more detailed information and an expected SLA.
- identified Jul 28, 2026, 12:24 AM UTC
After talking with T-Mobile, they have told us the details of the outage. This is broad outage impacting many T-Mobile connected devices, including Skydio drones. Resolving it is T-Mobile's highest priority, but we do not have an estimated time it will be fixed. We will continue posting updates here until it is resolved. Start Time: Around 4:00 p.m. ET on July 27, 2026. Affected Areas: Major metropolitan areas including New York City, Chicago, Los Angeles, Detroit, Minneapolis, and parts of Arizona, California, Georgia, and Utah.
- resolved Jul 28, 2026, 04:53 AM UTC
T-Mobile has announced that service has been restored. If you are still experiencing issues, please reach out.