SKULabs experienced a critical incident on December 7, 2021, lasting 23h 58m. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Dec 07, 2021, 04:36 PM UTC
SKULabs services are online and available in multiple availability zones but outages of this magnitude may affect other online services you depend on such as your marketplace or shopping cart. If the outage escalates further, impacts to SKULabs services could become severe because access to management tools has been impacted by this outage.
- monitoring Dec 07, 2021, 05:17 PM UTC
Additional AWS services are beginning to fail and our first reports of 504 errors while accessing SKULabs have been documented. So long as our automated failover and availability measures continue to operate we will continue to stay online but this landscape could change rapidly and dramatically.
- resolved Dec 08, 2021, 04:34 PM UTC
AWS has reported that they have resolved this issue.