SKULabs experienced a major incident on July 5, 2022 affecting Shopping Cart and Marketplace Integrations and Shopify API & Mobile and 1 more component, lasting 1h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 05, 2022, 08:40 PM UTC
We have identified issues related to a selling channel's API or platform that may cause delays in order import, delays in inventory sync, or prevent mark as shipped requests from being submitted on time. You can sign up for text/call/email updates at https://skulabs.statuspage.io/
- investigating Jul 05, 2022, 08:52 PM UTC
We are continuing to investigate this issue.
- identified Jul 05, 2022, 09:20 PM UTC
Shopify has identified the problem and is working on a resolution. We will continue to monitor the issue. You can also check Shopify's incidents page for information: https://www.shopifystatus.com/incidents
- resolved Jul 06, 2022, 02:21 PM UTC
Shopify has resolved the issue affecting checkout, Admin, and POS.