SKULabs incident

Email delivery delays

Minor Resolved View vendor source →

SKULabs experienced a minor incident on December 16, 2022, lasting 11h 24m. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2022, 06:00 PM UTC
Resolved
Dec 17, 2022, 05:25 AM UTC
Duration
11h 24m
Detected by Pingoru
Dec 16, 2022, 06:00 PM UTC

Update timeline

  1. identified Dec 16, 2022, 10:27 PM UTC

    Postmark has identified an issue with one of their providers causing emails to be delayed. This can affect password resets, shipment notification, report delivery, purchase order notification, and most other emails sent by SKULabs. This does NOT affect emails sent by your storefront or tracking number mark as shipped to your storefront. For Updates: https://status.postmarkapp.com/

  2. identified Dec 16, 2022, 10:29 PM UTC

    For Updates, please see: https://status.postmarkapp.com/

  3. resolved Dec 17, 2022, 05:25 AM UTC

    This incident is ongoing but impacts are minimal to SKULabs users at this time. Check with Postmark for further status updates.