SKULabs experienced a notice incident on May 4, 2023, lasting 2h 31m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 04, 2023, 08:12 PM UTC
We've received reports from EasyPost of elevated rates of errors and are investigating. Status updates can be found @ https://www.easypoststatus.com/incidents/cs6xl1tsm65m
- identified May 04, 2023, 08:25 PM UTC
We have identified issues related to the EasyPost platform that may cause delays in retrieving rate quotes or purchasing shipping labels. See this article for advice: https://help.skulabs.com/en/articles/4424004 You can sign up for text/call/email updates at https://skulabs.statuspage.io/ For EasyPost status updates: https://www.easypoststatus.com/incidents/cs6xl1tsm65m
- identified May 04, 2023, 08:37 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 04, 2023, 08:49 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 04, 2023, 10:43 PM UTC
This incident has been resolved.