SKULabs incident

Canada Post elevated error rate

Major Resolved View vendor source →

SKULabs experienced a major incident on June 1, 2023 affecting Third-Party Shipping Integrations, lasting 15h 57m. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2023, 07:30 PM UTC
Resolved
Jun 02, 2023, 11:28 AM UTC
Duration
15h 57m
Detected by Pingoru
Jun 01, 2023, 07:30 PM UTC

Affected components

Third-Party Shipping Integrations

Update timeline

  1. identified Jun 01, 2023, 07:30 PM UTC

    We have identified issues related to the Canada Post platform that may cause delays in retrieving rate quotes or purchasing shipping labels. See Canada Post's status page: https://status.canadapost.ca/ See this article for advice: https://help.skulabs.com/en/articles/4424004 You can sign up for text/call/email updates at https://skulabs.statuspage.io/

  2. resolved Jun 02, 2023, 11:28 AM UTC

    This incident has been resolved.