SKULabs experienced a major incident on July 18, 2023 affecting SKULabs Shipping, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
SKULabs Shipping
Update timeline
- investigating Jul 18, 2023, 02:53 PM UTC
We have identified issues related to the Shipping service that may cause delays in processing orders and purchasing shipping labels. You can sign up for text/call/email updates at https://skulabs.statuspage.io/
- investigating Jul 18, 2023, 04:18 PM UTC
We are continuing to investigate this issue.
- monitoring Jul 18, 2023, 04:18 PM UTC
A fix has been implemented and we are monitoring the results.
- identified Jul 18, 2023, 04:23 PM UTC
We are seeing negative results with the latest patch. A new patch is being issued.
- monitoring Jul 18, 2023, 11:54 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 19, 2023, 03:50 PM UTC
This incident has been resolved.