SKULabs experienced a minor incident on May 31, 2024 affecting SKULabs Sync, lasting 17h 4m. The incident has been resolved; the full update timeline is below.
Affected components
SKULabs Sync
Update timeline
- investigating May 31, 2024, 09:16 PM UTC
We've received reports or have automatically detected a spike of errors and are investigating. You can sign up for text/call/email updates at https://skulabs.statuspage.io/
- resolved Jun 01, 2024, 02:21 PM UTC
We have identified a fix to better support heavily rate limited (especially multi-region) Amazon stores in a more reliable manner. 89.5% of stores are syncing on time as of 12pm UTC. We expect this number to return to 99%+ by 2pm UTC with the latest updates and rate limiter refinements.