SKULabs experienced a minor incident on June 11, 2024 affecting Shopping Cart and Marketplace Integrations, lasting 1h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 11, 2024, 08:41 PM UTC
We've received reports or have automatically detected a spike of errors and are investigating. You can sign up for text/call/email updates at https://skulabs.statuspage.io/
- monitoring Jun 11, 2024, 08:53 PM UTC
The issue has been identified. All affected stores will automatically catch up over the next 10 minutes.
- monitoring Jun 11, 2024, 09:42 PM UTC
An outage at GitHub Actions has postponed the immediate resolution of this issue. For the time being, there may be small delays in syncing Shopify orders while your job rotates between servers with and without the patch. As always, no action is required for your store to recover from intermittent sync issues like these. No other sales channels are negatively impacted at this time.
- resolved Jun 11, 2024, 09:50 PM UTC
This incident has been resolved.