Skio experienced a critical incident on February 21, 2023 affecting Skio Merchant Portal, lasting 14m. The incident has been resolved; the full update timeline is below.
Affected components
Skio Merchant Portal
Update timeline
- investigating Feb 21, 2023, 05:55 PM UTC
We're currently investigating an issue with the redirect from Shopify to the Skio app that now prevents Skio from loading when accessing via Shopify.
- resolved Feb 21, 2023, 05:59 PM UTC
We've resolved an issue that was preventing the redirect from Shopify to the Skio Dashboard.