Skio incident

Editing subscriptions from merchant dashboard is broken

Critical Resolved View vendor source →

Skio experienced a critical incident on September 21, 2023 affecting Skio Merchant Portal, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2023, 11:00 PM UTC
Resolved
Sep 21, 2023, 11:12 PM UTC
Duration
11m
Detected by Pingoru
Sep 21, 2023, 11:00 PM UTC

Affected components

Skio Merchant Portal

Update timeline

  1. identified Sep 21, 2023, 11:09 PM UTC

    We’re working on a fix to editing subscription from the merchant dashboard.

  2. resolved Sep 21, 2023, 11:12 PM UTC

    Subscriptions in the Merchant Portal are now fully functional again.