Skio experienced a minor incident on November 1, 2023 affecting Skio Merchant Portal, lasting 2h. The incident has been resolved; the full update timeline is below.
Affected components
Skio Merchant Portal
Update timeline
- investigating Nov 01, 2023, 03:57 PM UTC
We are currently investigating a performance degradation on the merchant facing dashboard.
- monitoring Nov 01, 2023, 04:02 PM UTC
We've identified the root cause for the degraded performance on the merchant dashboard. We'll continue monitoring this resolution.
- resolved Nov 01, 2023, 05:30 PM UTC
This issue is resolved and the merchant dashboard is functioning at top performance!