Skio experienced a minor incident on December 12, 2023 affecting Skio Merchant Portal, lasting 1h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Skio Merchant Portal
Update timeline
- investigating Dec 12, 2023, 08:27 PM UTC
Our team is investigating an incident causing degraded performance and slow load times on our merchant facing dashboard.
- identified Dec 12, 2023, 08:48 PM UTC
Our team has identified the cause of the degradation and is applying a fix.
- resolved Dec 12, 2023, 10:25 PM UTC
The behavior causing degraded performance in Skio has been resolved. All systems are operating as expected now.