Skio experienced a minor incident on July 31, 2024 affecting Skio Merchant Portal, lasting 2h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Skio Merchant Portal
Update timeline
- investigating Jul 31, 2024, 03:00 PM UTC
We are currently investigating an issue where some merchants are receiving an application error when visiting various pages in the Merchant Dashboard.
- identified Jul 31, 2024, 03:26 PM UTC
The issue has been identified. We are rolling out a fix and will continue to monitor.
- monitoring Jul 31, 2024, 04:54 PM UTC
A fix has been implemented and we're monitoring the results.
- resolved Jul 31, 2024, 05:39 PM UTC
This issue has been resolved.