Skio experienced a minor incident on September 9, 2024 affecting Skio Merchant Portal, lasting 5h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Skio Merchant Portal
Update timeline
- investigating Sep 09, 2024, 06:35 PM UTC
We are currently investigating an issue impacting Skio Analytics, causing data and graphs to display incorrectly.
- identified Sep 09, 2024, 06:54 PM UTC
We have identified the issue, and are working on a fix. No data has been lost from the issue.
- monitoring Sep 09, 2024, 07:57 PM UTC
A fix has been implemented and we're monitoring the results.
- resolved Sep 10, 2024, 12:15 AM UTC
This incident has been resolved.