Skio experienced a major incident on November 8, 2024 affecting Skio Merchant Portal, lasting 47m. The incident has been resolved; the full update timeline is below.
Affected components
Skio Merchant Portal
Update timeline
- investigating Nov 08, 2024, 04:19 PM UTC
We're currently investigating an issue with accessing Skio through the Shopify admin. Navigating directly to dashboard.skio.com appears to be unaffected.
- monitoring Nov 08, 2024, 04:49 PM UTC
The merchant dashboard is now loading when navigating from Shopify's admin and we're monitoring the results.
- resolved Nov 08, 2024, 05:06 PM UTC
This incident has been resolved.