Skilljar incident

Delayed Dashboard Analytics

Minor Resolved View vendor source →

Skilljar experienced a minor incident on December 13, 2023 affecting Admin Dashboard, lasting 10h 18m. The incident has been resolved; the full update timeline is below.

Started
Dec 13, 2023, 03:53 PM UTC
Resolved
Dec 14, 2023, 02:12 AM UTC
Duration
10h 18m
Detected by Pingoru
Dec 13, 2023, 03:53 PM UTC

Affected components

Admin Dashboard

Update timeline

  1. identified Dec 13, 2023, 03:53 PM UTC

    We have identified an issue causing analytics to be delayed on the dashboard.

  2. identified Dec 13, 2023, 08:23 PM UTC

    Analytics is processing slowly and there has been no data loss. We are continuing to work on a fix to restore analytics processing.

  3. monitoring Dec 14, 2023, 01:52 AM UTC

    A fix has been deployed and we are continuing to monitor.

  4. resolved Dec 14, 2023, 02:12 AM UTC

    This incident has been resolved.