Skilljar experienced a critical incident on December 15, 2023 affecting Course Platform, lasting 1h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Course Platform
Update timeline
- investigating Dec 15, 2023, 10:02 PM UTC
We are currently investigating an incident causing issues loading the course platform.
- monitoring Dec 15, 2023, 10:04 PM UTC
The course platform is now operational. We are continuing to monitor, and are investigating the root cause.
- monitoring Dec 15, 2023, 10:30 PM UTC
We are currently seeing degraded performance loading the course platform and are continuing to investigate.
- monitoring Dec 15, 2023, 11:27 PM UTC
A fix has been implemented and the course platform is now operational. We are continuing to monitor.
- resolved Dec 15, 2023, 11:36 PM UTC
This incident has been resolved.