Skilljar incident
Degraded Performance - Error Loading Dashboard Admin Catalog Page
Skilljar experienced a minor incident on January 18, 2024 affecting Admin Dashboard, lasting 3h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 18, 2024, 05:19 PM UTC
We're aware of the ongoing issue with loading the Catalog Page on the Admin Dashboard, and our engineering team is actively investigating. We are working diligently to uncover the root cause and restore services. We will update the status page as soon as we have identified the issue. Thank you for your patience and understanding as we address this matter.
- identified Jan 18, 2024, 05:26 PM UTC
We've successfully identified the issue impacting loading the Catalog Page on the Admin Dashboard. Our engineering team is actively working on a resolution, and we'll keep you informed with regular updates on the status page. Thank you for your understanding as we work towards a fix.
- monitoring Jan 18, 2024, 07:29 PM UTC
A fix has been implemented for the identified issue with loading the Catalog Page on the Admin Dashboard, our team has entered the monitoring phase. We are actively observing the system to ensure stability. Regular updates on the monitoring progress will be provided on the status page. Thank you for your continued patience.
- resolved Jan 18, 2024, 09:11 PM UTC
The identified issue with loading the Catalog Page on the Admin Dashboard has been resolved, and services are now operating smoothly. We appreciate your understanding and thank you for your patience.