Skilljar incident

Degraded Performance - Error Loading Dashboard Admin Catalog Page

Minor Resolved View vendor source →

Skilljar experienced a minor incident on January 25, 2024 affecting Admin Dashboard, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Jan 25, 2024, 04:44 PM UTC
Resolved
Jan 25, 2024, 05:31 PM UTC
Duration
47m
Detected by Pingoru
Jan 25, 2024, 04:44 PM UTC

Affected components

Admin Dashboard

Update timeline

  1. identified Jan 25, 2024, 04:44 PM UTC

    We've successfully identified the issue impacting loading the Catalog Page on the Admin Dashboard. Our engineering team is actively working on a resolution, and we'll keep you informed with regular updates on the status page. Thank you for your understanding as we work towards a fix.

  2. monitoring Jan 25, 2024, 04:56 PM UTC

    A fix has been implemented for the identified issue with loading the Catalog Page on the Admin Dashboard, our team has entered the monitoring phase. We are actively observing the system to ensure stability. Regular updates on the monitoring progress will be provided on the status page. Thank you for your continued patience.

  3. resolved Jan 25, 2024, 05:31 PM UTC

    The identified issue with loading the Catalog Page on the Admin Dashboard has been resolved, and services are now operating smoothly. We appreciate your understanding and thank you for your patience.